Privacy Policy

Introduction

At Le BeatBunch Académie de Musique (“we,” “our,” “us”), we value the privacy of our students and their families. This Privacy Policy explains how we collect, use, disclose, and protect your information concerning SMS (Short Message Service) messaging through 10DLC, which we use to provide lesson confirmations, reminders, scheduling updates, and other important notifications.

1. Information We Collect

When you opt in to receive SMS messages from us, we may collect the following types of information:

a. Personal Information

• Phone number

• Name

• Email address (if provided)

b. Lesson-Related Information

• Student’s class type, instrument, and schedule details

• Relevant updates necessary for reminders, cancellations, or rescheduling

c. Message Data

• The content of SMS messages sent and received

• Delivery status of SMS messages

• Interaction data related to SMS messages

2. How We Use Your Information

We use the collected information strictly to support your learning experience, specifically for:

a. Communication

• Sending lesson confirmations, reminders, and schedule changes

• Sharing important updates related to music programs or events

b. Service Improvement

• Understanding how our SMS services are used

• Improving our communication methods to better support students and families

c. Compliance

• Meeting legal and regulatory requirements

• Responding to lawful requests and processes, if applicable

3. Sharing Your Information

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Security of Your Information

We take reasonable steps to safeguard your information from unauthorized access, disclosure, alteration, or destruction. However, no method of digital communication or storage is completely secure, and we cannot guarantee absolute protection.

5. Your Rights and Choices

By providing a telephone number and submitting this form you are consenting to be contacted by SMS text message. Message & data rates may apply. You can reply STOP to opt-out of further messaging.

You have the right to:

a. Opt-Out
Stop receiving SMS messages at any time by replying “STOP” to any message, or by contacting us at hello@beatbunch.ca.

b. HELP
Reply “HELP” to any SMS for assistance, or contact us at hello@beatbunch.ca.

c. Access and Correction
Request access to, or correction of, your personal information by contacting us.

6. Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will be effective when we post the revised policy on our website. We encourage you to review this policy periodically.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or our SMS practices, please contact us at:

Le BeatBunch Académie de Musique
📧 hello@beatbunch.ca